Creating a positive first impression is important, but second chances can be even more impactful.

A server in Los Angeles shared a story on social media about a frustrating experience with a group of teenagers who, despite receiving excellent service, left a minimal tip. This is a common issue for servers who rely on tips to supplement their salary.

A week later, the server received a heartfelt handwritten apology from one of the teenagers, explaining their mistake. They had forgotten to leave a tip due to inexperience, but after realizing the error, they sent the correct gratuity along with a sincere apology. This thoughtful gesture not only corrected the mistake but also restored the server’s faith in the kindness of others.

The story highlights the value of second chances and the impact of taking responsibility for one’s actions.